Self-Service Portal
FAQ
Common questions about eSIM, physical SIM delivery, and payments.
Troubleshooting
Problems with your signal or data? Follow our step-by-step fix guide.
Network Map
Check 4G/5G coverage in your specific area across Zimbabwe.
Common Issues
My eSIM QR code didn't arrive?
Please check your Spam or Promotions folder. It usually arrives within 60 seconds.
How do I check my balance?
Log into 'My Account' or dial *XXX# on your ZimOne SIM.